What is the Business Essential Plan?
A Business Essentials Plan (BEP) is a group of essential IT products and services packaged into a monthly fee in a preventive and proactive manner thats designed to increase reliability and reduce your total cost in IT.
Why do i need the Business Essential Plan?
As businesses become more and more dependent on their IT, the need for a reliable plan that allows business owners and employees to focus on their core functions is most important.
Adding our Business Essentials Plan to your servers and workstations ensures we will protect your business data, secure your network, increase system performance and monitor system and network health around the clock. We ensure the key business essential products are always updated to the latest reliable versions and added to this, is a higher level of support with better response times and hourly rates designed to reduce your total cost of investment in IT.
What is included in the Business Essential Plan?
- ShadowProtect Backup License
- Bitdefender Cloud Security Endpoint License
- Diskeeper License
- CCleaner Business License
- Logmein Remote Support System
- Remote Network and System Health Monitoring
- Client Portal access to Billing History, Support Tickets & more
- Reduced $66 per hour service rate
- 4 Hour Response Time to service requests
- 24/7 Service availability
How much does the Business Essential Plan cost?
There are two Business Essential Plans to choose from. Both plans include the same products and service offerings but differ in price due to the software editions and higher level of support required by a server. Both plans require a credit card monthly subscription on a minimum 1 year term followed by optional yearly renewals thereafter.
Choose your Business Essentials Plan
Business Essentials for Server
$150/pm per server*
- Shadow Protect Backup License
- Bit Defender Cloud Security Endpoint License
- Condusiv Diskeeper Licence
- CCleaner Business License
- Network Monitoring
- Remote Support
- Client Portal
- Reduced Hourly Rate of $66
- Response Time of 4 hours
- Available 24/7
Business Essentials for Workstation
$50/pm per workstation*
- Shadow Protect Backup License
- Bit Defender Cloud Security Endpoint License
- Condusiv Diskeeper Licence
- CCleaner Business License
- Network Monitoring
- Remote Support
- Client Portal
- Reduced Hourly Rate of $66
- Response Time of 4 hours
- Available 24/7
* All our business essentials plans are charged via credit card only, on a monthly recurring basis, 12 months minimum term
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How does it compare to adhoc support?
By adding a Business Essentials Plan to your computer systems you have the potential to SAVE thousands of dollars. If you are not a Business Essentials Plan (BEP) client, you are considered an ADHOC client – which simply means you are not committed to any plans and request support when needed at the standard Menkom service rates.
Below is a comparison table outlining the differences between BEP and ADHOC services. All prices are inclusive of GST.
| BEP Server | Adhoc Server | BEP Workstation | Adhoc Workstation | |
|---|---|---|---|---|
| All prices are inclusive of GST | ||||
| System Backup | Included | $1095 p/year | Included | $155 p/year |
| Virus Protection | Included | $500 p/year | Included | $50 p/year |
| Disk Defragmenter | Included | $395 p/year | Included | $75 p/year |
| Registry Cleaner | Included | $35 p/year | Included | $35 p/year |
| Network Monitoring | Included | NA | Included | NA |
| Remote Support | Included | Included | Included | Included |
| Client Portal | Included | Included | Included | Included |
| Hourly Rate | $66 | $121 | $66 | $121 |
| Response Time | 4 hours | 48 hours | 4 hours | 48 hours |
| Availability | 24/7 | Mon-Fri 9am-5pm | 24/7 | Mon-Fri 9am-5pm |
| Monthly Fee | $150 | NA | $50 | NA |
How much can i save?
Here is a typical example of overall cost savings when we compare the ADHOC and BEP support options based on 20 hours of support used in any given time.
Business Essentials for Server
ADHOC Server $4445
minus
BEP Server $3120
equals
$1325 saving
Business Essentials for Workstations
ADHOC Workstation $2735
minus
BEP Workstation $1920
equals
