Request a Quote

Personal Details

Your name*

Your contact number*

Your email address*

Your full address*

How did you find us ?*

Was it Google? What did you type in ?

Have you filled in this form in the past ?*

Yes
No

If you have filled in this questionnaire before let us know we can remove some questions so you can complete it quicker

About Your Business

What is your business name ?*

ABN*

What does your business do ?*

Who is your target audience (ideal customer) and what are their age range?*

What need's are your ideal customers wanting from you ?*

How do people currently learn about your business ?*

Do you conduct business localy or globaly ? If local specify where*

(eg. If global, specify countries. If local specify cities)

Who are your competitors or what other organizations offer something similar to what you do? How do you differ from them ?*

(Quality, Price, Expertise, etc - Please try to include URLs)

What are the long term goals of your business ?*

Service Specific Questions

What services are you interested in ?*

Web Design
IT Support
Search Engine Optimisation
Logo Design

You can choose more than one, you will be asked specific questions for each service depending on what you choose

Website Design

The following questions are related to Website Design

Who are the primary contacts from your organization and who has final approval on the project? Please list names, titles, email addresses and phone numbers*

(at least one contact must be given)

How much were you planning to invest in your new website ?*

Please choose a realistic budget

What is your intended launch date for the new site?

if you dont have a date you can skip this question

Do you currently have a website ?*

Yes
No

What is your website address ?*

eg www.yourdomain.com.au

Why do you want a website ?*

(eg. Support existing clients, create awareness of your business, Educate customers, Create leads, Attract new customers, Sell products online)

Do you feel your current site promotes a good user experience? Why? Why not?*

What specific areas of your current site do you feel are successful? Why are they successful?*

What shortcomings exist with the current site and what three things would you change on the site today, if you could?*

Have you conducted Usability Tests on your current site?*

What website address did you have in mind ?*

What is the primary goal of the website ?*

(eg. educate, sell a product, initiate contact, etc)

What primary action should a new visitor take when visiting your website ?*

(eg. initiate contact, sign up for newsletter, buy a product, view portfolio, etc)

What primary action should a returning visitor take when visiting your website ?*

What features would you like your webstie to have ?*

Shopping cart
Blog
Contact form
Image slider
Social sharing
Newsletter signup
Other

(tick all that apply)

Other features

Specify other features not listed above

Thinking about your new website, what current websites do you like the look of why ?*

Please provide the web addresses of the sites you like the look off, and tell us what exactly you like about them.

What adjectives should describe the website style ? The design will encompass these elements*

(eg. clean, playful, masculine, classic, elegant, textured, colorful, bright, dark, mono, vintage, professional, corporate, modern, etc)

What are your preffered colors for the website ?*

Ideally the colors should be based on your logo for consistency. Generally as a rule of thumb 3 colors maximum is ideal.

What colors do you NOT wish to use ?*

What pages will your site have ?*

(eg. Home, About Us, Services, Gallery, Contact Us)
Please specify exactly what pages you intend to have.

Are planning to sell online ?*

Yes
No

How many categories and products will the website initially have ?*

(eg. Men’s Clothes - 20 products, Women's Clothes - 25 products, Accessories - 40 products)

Are you planning on being able to accept credit cards online as a method of payment ?*

Yes
No

Are we using content from an existing website ?*

Yes
No

Did you wish to engage a professional copywriter to write the content for your website ?*

Yes
No

Note: If you select no, you will need to have all the content ready before the project begins

Are you interested in Professional Photography to take photographs to use on your website ?*

Yes
No

Professional photography is sometime the difference between a good website and a great website. We can photograph anything from Showrooms, Kitchens, Products for Ecommerce stores etc..

Do you run an inhouse mail-server ?*

Yes
No
Don't know

An example of an in-house mail-server is Microsoft Exchange.

Do you require support to setup your new email accounts on your pc and devices ?*

Menkom will provide you the necessary information to setup your own email accounts, however if you would like Menkom to do this for you we can assist you and will be charged accordingly.

How many devices did you want Menkom to setup your email addresses on ?*

Eg. 2 computers and 2 mobile phones is classified as 4 devices. Menkom charge a setup fee of $15 ex gst per email address per device

You have 2 options when getting a new website built, we can either keep your exisiting website running until the new one is complete, or take down your old website and create a Coming Soon page with contact details till development is complete. What option did you want to choose ?*

Either option will not incur any additional charges.

Please provide any specific concepts, ideas, or strategies that you have in mind for the website.*

If you have a file you would like to upload to us with ideas, strategies or anything else you think may help us do so here

Accepted file types: pdf, doc, docx, ods, xls, xlsx, Max. file size: 8 MB.

(Allowed file extensions are pdf, doc, docx, ods, xls, xlsx)

IT Support

The following questions are related to understanding your IT Support needs.

What services do you require our expertise in ?*

(tick all that apply)

Please elaborate on other services you require ?*

How many employees do you have ?*

How many locations does the business have ?*

How many workstations ?*

(A workstation is defined as a pc or laptop that does not contain all your centralised company data)

On average, how old do you think your workstations are ?*

(eg. 3-4 years old etc)

What operating systems are on the workstations ?*

(eg. Windows XP, Windows Vista, Windows 7, Windows 8)

How many servers ?*

(A server is defined as the computer that centralises all your company data)

On average, how old do you think your server(s) are ?*

(eg. 1-2 years old)

What operating system(s) are on the server(s)*

(eg. Windows XP, Windows 7, Small Business Server)

Do you have a website ?*

What is your website address ?*

What type of mail server do you have ?*

(eg. Microsoft Exchange, If you do not have one or do not know put NONE)

What databases are you running, if known ?*

(eg. MySQL, put NONE if you do not know)

What sort of software are you running in the business ?*

(eg. Microsoft Office 2007, Please also list any specialised software)

What type of internet connection do you have ?*

(eg. ADSL1, ADSL2+, Cable)

If you run any remote access software, what is it ?*

(eg. VNC, Remote Desktop, LogMeIn, TeamViewer, etc)

Do you have a backup strategy in place ?*

What security software do you use ?*

(eg. Nortons, BitDefender, AVG, None, etc)

Search Engine Optimisation

The following questions are related to understanding your Online Marketing needs.

What are your top services and/or products that you provide?*

How much were you planning to invest in Online Marketing ?*

(on a monthly basis)

Does our business have any special offers or discounts that can be offered to help generate leads/sales online?*

Thinking about your services or products, what would you say is the most profitable ?*

(this means a product or service you would say you make the most profit on per sale)

Is our business or target market affected by seasonal changes? If so, describe how it is affected*

(eg. A swimming pool operator may get more business in summer and not as much in winter)

What do you want the Google user who clicks on your search result to do once they get to your website?*

(eg. Purchase a product, Apply online, Download a brochure, Sign up, Get Quote etc)

Do you currently market your business ? If so how*

(eg. Magazines, Radio)

Are you affiliated with or associated with other businesses ? If so list them and how*

Provide a list of keywords and phrases which you feel a customer may use when searching for your products or services*

Enter one keyword per line (Put yourself into the mind of your customers when answering)

Do you have any Social media business pages ? If so which ones

(eg Facebook, GooglePlus etc)

Logo Design

These questions are specific to logo design

Why do you want a new logo? What do you want your new logo to accomplish?*

Do you have a tag line or Slogan ? If so, would you like it stated along side your logo?*

Do you have any specific imagery in mind for your logo?

If you have something in mind, describe it as best as possible if needed you can include some sketches below

Upload your logo design sketches or ideas

Accepted file types: jpg, gif, png, pdf, ai, eps, Max. file size: 8 MB.

Do you have any color preferences, or existing brand colors?*

Generally 3 colors is recommended

Do you have any colors that you do not wish to use?*

What adjectives should best describe your logo?*

(eg, Modern, Simple, Clean, Professional, Loud, Angry, Soft, Vintage, Subtle)

What feeling or message do you want your logo to convey to those who view it?*

How would you like the text to appear?*

(eg, script, bold, light, hand drawn, modern, vintage, custom lettering, no preference)

What logos appeal to you and why?*

(please add links to websites or pictures of logos that you like)

Where will your logo be used ?*

Website
Automobile
Shop
Print
Clothing

(tick all that apply)

How much are you planning to invest in your logo design?*

(enter an approx budget)

Did you wish to engage a professional copywriter to write the content for your website ?*

Yes
No

Note: If you select no, you will need to have all the content ready before the project begins

Would you like any additional design services to be packaged with your new logo?

Business Cards
Brochure
Pamphlets
Signage

Comments

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Thanks for expressing interest in letting us assist you!

Personal Details

About Your Business

Service Specific Questions

Website Design

IT Support

Search Engine Optimisation

Logo Design